Time | Refund Form

Subscribed Service

Package is required.

IMPORTANT NOTES

1. Refunds will be made in Ringgit Malaysia (RM) via bank transfer.
2. Refunds will be processed within 90 days from the final bill date and made payable to the account owner.

A. Customer Information

Full Name (as per MyKad/Passport)

Full Name is required.

Nationality

Nationality is required.

MyKad Number

MyKad Number is required.

Phone Number

Phone Number is required.

(Primary)

(Secondary)

Email Address

Email Address is required.

Invalid email address format.

(Please make sure you have sufficient inbox storage)

Time Account Number

Time Account Number is required.

Invalid Account Number. Please input 12 digit account number

Time Service Order Number

(Applicable for customers WITHOUT Time account number only)

Service Order Number is required.

Invalid Service Order Number format.

B. Bank Details

Bank Location

Bank Location is required.

(Refund to bank outside Malaysia will be made in America (United States) Dollars-USD with minimum transfer is USD50)

Bank Location is required.

(Refunds will be made in Ringgit Malaysia (RM) via bank transfer.)

Name of Bank

Name of Bank is required.

Beneficiary Name

Beneficiary Name is required.

(As per registered with Bank)

Bank Account Number

(Saving or current account only)

Account Number is required.

Bank Account Number should not be same as Time Account Number.

C. Attachment

Bank Statement Header (Sample)

(Only applicable for bank location outside Malaysia)
(File Size Max 5MB)

Passport

(Only Applicable for Non-Malaysian)
(File Size Max 5MB)

D. Declaration

I confirm that the information provided above is accurate and I agree to indemnify TT dotCom Sdn Bhd (“Time”) for any claims, liabilities, costs and expenses incurred or suffered by Time as a result of an act of omission, fraud and/or negligence.

REFUND FORM

Subscribed Service

A. Customer Information

B. Bank Details

C. Attachment

D. Declaration